As the foremost provider of e-information and solutions to the U.S. legal market, West recognizes its responsibility to develop electronic and information technology (EIT) products and services that are accessible and usable by all people, including those with disabilities and special needs.

West is committed to making its products and services compliant with the accessibility standards of Section 508 (Electronic and Information Technology Accessibility Standards, 36 C.F.R. § 1194). These regulations implement Section 508 of the Rehabilitation Act of 1973 (29 U.S.C.A. § 794d) and the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) published by the Web Accessibility Initiative of the World Wide Web Consortium (W3C).

In accordance with Section 508, West's products and services are designed to comply with the applicable accessibility standards to the maximum extent practicable. For example, as of June 25, 2001, westlaw.com, West's web-based computer-assisted legal research service, complies with Section 508 of the Rehabilitation Act of 1973, as well as the Priority 1 checkpoints from the W3C's Web Content Accessibility Guidelines 1.0. Text-based browsers, screen readers (such as JAWS and Window-Eyes), Braille terminals and other adaptive devices (e.g., voice recognition software) are able to access information in westlaw.com®. In addition, West provides training, technical and customer support, and documentation as outlined in the federal regulations issued under Section 508.